Refund and Returns Policy

We understand that sometimes things don’t work out, so we offer a generous return policy to make it easy for you to get the perfect fit and style.

Returns

You can return any item for a full refund within 30 days of purchase, as long as it is in its original condition with tags attached.

To return an item:

1. Visit our website and log in to your account.
2. Click on the “My Orders” tab and select the order that contains the item you want to return.
3. Click on the “Return Item” button and follow the instructions on the screen.

Once we receive your return, we will process it within 5 business days. You will receive a confirmation email once your refund has been issued.

Exceptions

The following items are not eligible for return:

• Sale items
• Final sale items
• Personalized items

Refunds

Although we do not process refunds, you are guaranteed to enjoy an exchange of goods at equal pricing to best suit your needs.

Shipping costs

The customer is, however, responsible for the return shipping costs on all orders within and outside Nigeria. 

Questions?

If you have any questions about our return policy, please contact us at jayeola.omolola13@gmail.com.

Thank you for shopping with Fashion Affairs 01!